ITIL <br/><br/>
Best Practice for ICT Infrastructure Management 

 - London  TSO  2002 
 - xiv, 283 p.:   ill.; 30 cm. 
<br/><br/> Includes index and bibliography 
<br/><br/><label>ISBN: </label>0 11 330865 5 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information Communication and Technology
<br/><br/><label>Dewey Class. No.: </label>004