Barab, Roger J. <br/><br/>
Customer Relationship Management: The Foundation of Contemporary Marketing Strategy 

 - 2nd ed. 
 - New York:  Routledge,  2017 
 - vi, 449p.:  ill.; 25cm 
<br/><br/> Include Notes and Index 
<br/><br/><label>ISBN: </label>9781138919525 
<br/><br/><label>Dewey Class. No.: </label>658.812