Mandal, S. K. <br/><br/>
Total Quality Management:  Principles and Practice 

 - New Delhi:  VIKAS,  2005 
 - xviii, 412p.: ill.; 22cm 
<br/><br/><label>ISBN: </label>978-81259-1663-5 
<br/><br/><label>Dewey Class. No.: </label>658.4013