| 000 | 00393nam a22001457a 4500 | ||
|---|---|---|---|
| 020 | _a978-1-265-03753-6 | ||
| 082 | _a658.812 | ||
| 100 | _aLucas, Robert W. | ||
| 245 |
_aCustomer Service: _bSkills for Success |
||
| 250 | _a8th ed. | ||
| 260 |
_aNew York: _bMcGraw Hill, _c2023 |
||
| 300 |
_aXXii, 474p.: _bill.; 27cm |
||
| 500 | _aInclude Bibliographical References and Index | ||
| 942 | _cBK | ||
| 999 |
_c21996 _d21996 |
||