| 000 | 00437nam a22001457a 4500 | ||
|---|---|---|---|
| 020 | _a978-1-266-28715-2 | ||
| 082 | _a658.8 | ||
| 100 | _aService Marketing | ||
| 245 |
_aService Marketing: _bIntegrating Customer Focus ACross the Firm |
||
| 250 | _a8th | ||
| 260 |
_aNew York: _bMcGrawHill, _c2024 |
||
| 300 | _axxvi, 531p.: ill.; 25cm | ||
| 700 | _aZeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D. & Mende Martin | ||
| 942 | _cBK | ||
| 999 |
_c22156 _d22156 |
||