| 000 | 00354nam a22001337a 4500 | ||
|---|---|---|---|
| 020 | _a978-0-19-568908-2 | ||
| 082 | _a658.804 | ||
| 100 | _aJauhari, Vinnie | ||
| 245 |
_aServices: _bMarketing, Operations, and Management |
||
| 260 |
_aNew Delhi, _bOxford University Press, _c2009 |
||
| 300 | _ax, 584p.: ill.; 24cm | ||
| 700 | _aDutta, Kirti | ||
| 942 | _cBK | ||
| 999 |
_c22200 _d22200 |
||