000 00416nam a22001577a 4500
020 _a978-0-12-384869-7
082 _a004.21
100 _aGoodman, Elizabeth
245 _aObserving the User Experience:
_bA Practitioners Guide to User Research
250 _a2nd
260 _aWaltham:
_bElsevier,
_c2012
300 _axiii, 585p.: ill.; 24cm
700 _aKuniavsky, Mike
700 _aAndrea, Moed
942 _cBK
999 _c22229
_d22229