Customer Care Excellence: How to Create an Effective Customer Focus
Material type:
TextPublication details: London: Kogan Page, 2011Edition: 6thDescription: viii, 278p.: ill.; 24cmISBN: - 978-0-7494-5705-1
- 658.812
| Item type | Current library | Home library | Collection | Call number | Status | Date due | Barcode | Item holds | |
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Geita Campus Geita Campus Library | Geita Campus | Non-fiction | 658.812 COO (Browse shelf(Opens below)) | Available | 0000027830 | |||
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IFM Dodoma Campus Library Dodoma Center | IFM Dodoma Campus Library | Non-fiction | 658.812 COO (Browse shelf(Opens below)) | Available | 0000027833 | |||
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IFM Main Campus Library Work Room processing | IFM Main Campus Library | Non-fiction | 658.812 COO (Browse shelf(Opens below)) | Available | 0000030505 | |||
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Books
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IFM Main Campus Library Work Room processing | IFM Main Campus Library | Non-fiction | 658.812 COO (Browse shelf(Opens below)) | Available | 0000030501 | |||
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Books
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IFM Main Campus Library Work Room processing | IFM Main Campus Library | Non-fiction | 658.812 COO (Browse shelf(Opens below)) | Available | 0000030502 | |||
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Books
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IFM Main Campus Library Work Room processing | IFM Main Campus Library | Non-fiction | 658.812 COO (Browse shelf(Opens below)) | Available | 0000030506 | |||
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Books
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IFM Main Campus Library Work Room processing | IFM Main Campus Library | Non-fiction | 658.812 COO (Browse shelf(Opens below)) | Available | 0000030504 | |||
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Books
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IFM Main Campus Library Work Room processing | IFM Main Campus Library | Non-fiction | 658.812 COO (Browse shelf(Opens below)) | Available | 0000030503 | |||
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IFM Main Campus Library Special Reserve Collection | IFM Main Campus Library | Non-fiction | 658.812 COO (Browse shelf(Opens below)) | Available | 0000027832 | |||
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IFM Mwanza Campus Mwanza Teaching Center | IFM Mwanza Campus | Non-fiction | 658.812 COO (Browse shelf(Opens below)) | Available | 0000027831 |
Total holds: 0
Browsing IFM Main Campus Library shelves, Shelving location: Work Room processing, Collection: Non-fiction Close shelf browser (Hides shelf browser)
| 658.804 JAU Services: Marketing, Operations, and Management | 658.81 2 BRA Customer service | 658.81 2 BRA Customer service | 658.812 COO Customer Care Excellence: How to Create an Effective Customer Focus | 658.812 COO Customer Care Excellence: How to Create an Effective Customer Focus | 658.812 COO Customer Care Excellence: How to Create an Effective Customer Focus | 658.812 COO Customer Care Excellence: How to Create an Effective Customer Focus |
includes bibliographic references and index