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Customer Care Excellence: How to Create an Effective Customer Focus

By: Material type: TextTextPublication details: London: Kogan Page, 2011Edition: 6th edDescription: viii, 278p.: ill.; 24cmISBN:
  • 0 7494 5705 1
DDC classification:
  • 658.812
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Holdings
Item type Current library Home library Collection Call number Status Date due Barcode Item holds
Books Books Geita Campus Geita Campus Library Geita Campus Non-fiction 658.812 COO (Browse shelf(Opens below)) Available 0000027830
Books Books IFM Dodoma Campus Library Dodoma Center IFM Dodoma Campus Library Non-fiction 658.812 COO (Browse shelf(Opens below)) Available 0000027833
Books Books IFM Main Campus Library Special Reserve Collection IFM Main Campus Library Non-fiction 658.812 COO (Browse shelf(Opens below)) Available 0000027832
Books Books IFM Mwanza Campus Mwanza Teaching Center IFM Main Campus Library Non-fiction 658.812 COO (Browse shelf(Opens below)) Available 0000027831
Total holds: 0

includes bibliographic references and index