Customer Care Excellence

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Material type: Text

TextPublication details: London; Kogan Page; 2011Edition: 6th edDescription: viii, 278p. :ill.;24cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
Books	IFM Dodoma Campus Library Dodoma Center	IFM Dodoma Campus Library	658.812 COO (Browse shelf(Opens below))	Available		0000027834

Total holds: 0

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Previous	658.8 ZEI Services Marketing: Integrating Customer Focus Across the Firm	658.8 ZEI Services Marketing: Integrating Customer Focus Across the Firm	658.812 COO Customer Care Excellence: How to Create an Effective Customer Focus	658.812 COO Customer Care Excellence	658.812 LUC Customer Service: Skills for Success	658.812 LUC Customer Service: Skills for Success	658.82 HAR Customer Service: A Practical Approarch	Next

includes bibliographic references and index