Managing the Customer Experience

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Material type: Text

TextPublication details: London: Prentice Hall, 2002Description: xvi, 254p.: ill.; 24cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Date due	Barcode	Item holds
Books	IFM Main Campus Library General Collection	IFM Main Campus Library	658.812 SMI (Browse shelf(Opens below))	Not For Loan		0000014015
Books	IFM Main Campus Library General Collection	IFM Main Campus Library	658.812 SMI (Browse shelf(Opens below))	Not For Loan		0000014013

Total holds: 0

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Previous	658.812 SCH The consumer ...or Else!: Consumer-Centric Business Paradigms	658.812 SCH The consumer ...or Else!: Consumer-Centric Business Paradigms	658.812 SCH The consumer ...or Else!: Consumer-Centric Business Paradigms	658.812 SMI Managing the Customer Experience	658.812 SMI Managing the Customer Experience	658.812 TIM Customer Service:Career Success Through Customer Loyalty	658.812 TIM Customer Service:Career Success Through Customer Loyalty	Next

Includes Bibliographical References and Index